As a merchant, have you ever encountered a situation where goods may be damaged or lost due to various reasons during the delivery process? Do these questions always bother you?
Users said that the logistics information of goods purchased on Indiegogo has not been updated for a long time, and it is impossible to know the real-time location of the goods. Some users also think that Indiegogo’s delivery fees are high, which increases the cost of shopping.

Come and see how chinadivision can help you solve your Indiegogo shipping issues!

Indiegogo logistics distribution solution

Plan ahead and communicate
Before a project begins, clearly plan production and distribution times and promptly communicate expected delivery times to backers to reduce the possibility of delays.

Delivery time optimization
Choose chinadivision as a faster and more reliable logistics partner. Provides a variety of delivery methods for users to choose from, such as expedited delivery. Delivery progress is updated in real time so users know the estimated arrival time.

Logistics information updated in real time
Establish close cooperative relationships with logistics companies to ensure real-time synchronization of logistics information. Provide a dedicated logistics inquiry portal for users to view at any time. If the logistics information is not updated for a long time, promptly communicate with the user and inquire about the reasons.

Reduce delivery costs
chinadivision will reasonably calculate delivery fees based on factors such as product weight, volume, and destination. Provides a variety of delivery methods, allowing users to choose the appropriate delivery method according to their needs.

Damaged or lost merchandise
We provide a full refund or replacement service for items damaged or lost due to delivery. Establish a dedicated customer service team to handle such issues and ensure user rights. Cooperate with insurance companies to purchase transportation insurance for goods to reduce risks.

Customs clearance assistance
Provides detailed customs clearance guide to help users understand customs clearance procedures and requirements. For users who need assistance with customs clearance, we provide professional customs clearance services or recommend reliable customs clearance agents. Maintain good communication with the customs department to ensure smooth customs clearance of goods.

Solving problems through the delivery service provided by chinadivision can improve the problems encountered by Indiegogo's delivery service, enhance user experience, enhance the credibility and competitiveness of the platform, and improve delivery efficiency and accuracy.