https://zenwriting.net/gillesp....ielassen29/15-most-i
https://telegra.ph/15-Most-Imp....ortant-Customer-Serv
15 Most Important Customer Service KPI Metrics Explained Customer service metrics are the most important tools used to evaluate the quality of service provided by customers. These are important for making sure agents address the issues efficiently and in a timely manner. They help improve initial call resolution rates applying scripts and training. Also, surveying customers as well as clear proce
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